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Challenges in insurance payments largely occur between insurance carriers and dental practices. While a practice seeks to collect payments from carriers, insurance companies reject claims that don’t fall within their parameters of acceptance and this happens often. . Impact on Staff and Cash Flow .
Indeed, successful dental practices have optimal schedules because they know how to fill a dental clinic calendar by removing common patient scheduling challenges such as: Putting patients on hold who call to book an appointment. Forgetting to address insurance before fully booking the appointment.
After 10 years of management and technology consulting in the dental industry, Song co-founded the dental tech company, Zentist, to bring automation to dentalinsurance claims processing and revenue cycle management. What gave you the idea to co-found Zentist?
✅ Pre-qualify Patients by Asking for Insurance For some patients in your practice, their first conversation with your office will be a call about what types of insurance you take. However, patients and the front office tend to forget to address insurance, especially if the patient does not bring it up.
Tip #4: Train your Dental Team When was the last time you thought about having your team brush up on their skills? Incorporating continuous dentalstafftraining is a key component to happy, productive, and effective employees. Or what about your employee onboarding experience? Easy, right?
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