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After 10 years of management and technology consulting in the dental industry, Song co-founded the dental tech company, Zentist, to bring automation to dentalinsurance claims processing and revenue cycle management. I avoid socialmedia and TV but will still watch a good show now and then.
Indeed, if patients find your dental practice online and want to book after looking at all your great reviews but can’t find a booking link, they will likely move to the next dentist on their list. If you have a scheduling coordinator on staff, train them to confirm every appointment two days out.
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