Off the Cusp

JANUARY 11, 2021

Do you practice how to respond to questions about dental insurance or billing? How would you grade the team’s phone etiquette? Are you using “tell me” statements to draw patients out of their shells? Are you staying on the phone with a new patient for the right amount of time? Step 2: Assess your current phone system.

Social media 115

Social media Standard operating procedures Marketing Dental marketing 115

Planet DDS

SEPTEMBER 9, 2024

Victoria Johnson, founder of Top Tier Practice Solutions, emphasizes the complexities of dental insurance: “One of the reasons why dental insurance is so confusing is because it’s not insurance in the traditional sense. Regular training and well-defined standard operating procedures are crucial.

Dental billing and coding 52

Dental billing and coding Dental service organizations (DSOs) Practice management Insurance 52

Planet DDS

MARCH 6, 2024

Here are some of the innovative ways practices are using software solutions like Denticon to improve the RCM process: Eligibility Verification: Denticon’s integrated workflow with DentalXChange, a dental insurance clearinghouse that transmits EDI (electronic data interchange) transactions including eligibility and claim remittance information.

Dental billing and coding 52

Dental billing and coding Insurance Practice management Dental insurance 52