Remove Dental practice management Remove Practice management Remove Scripting
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Why Customer Service Still Counts

Dentistry Today

Have an excellent script to say goodbye to each patient, such as, “Mrs. ” Imagine if every patient in your practice received these five simple customer service treatments, in addition to the excellent clinical care you provide, every time they came in. Jones, it was a pleasure to see you today. ABOUT THE AUTHOR Roger P.

Scripting 246
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3 Ways to Increase Treatment Plan Acceptance

Delivering Wow

There’s no pressure here, no weird sales tactics, no crazy script that you need to follow. Here are three steps to turning “nos” into “yesses” to get you moving in that direction. Start treatment plan presentations with a question. For example, you might say something like, “There’s something we can do to help prevent cavities.

Scripting 157
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Leveraging Reviews to Stand Out in a Competitive Market

Firegang

Unlock valuable tips and strategies in our guide, "Online Reputation Management for Dentists." We've identified the top platforms for reviews, strategies to increase your reviews, and even provided scripts to help your team ask for reviews (including how to respond to a negative review). Download the guide now!

Marketing 105
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Improving Verbal Skills for the Dental Front Office

YapiApp

Here's a sample script: "Great news. Online booking systems such as YAPI Smart Scheduling are great options for patients who want to make an appointment. It can also be helpful for older adults who need the extra time to coordinate their different doctors' appointments. Our office now offers online booking.

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How to Improve Verbal Skills for the Dental Front Office?

YapiApp

Here's a sample script: "Great news. Quick Solution Online booking systems such as YAPI Smart Scheduling are great options for patients who want to make an appointment. It can also be helpful for older adults who need the extra time to coordinate their different doctors' appointments. Our office now offers online booking.