Dentistry Today
AUGUST 17, 2023
Products and services are provided exclusively by or through operating subsidiaries of The Cigna Group (NYSE: CI ), including Cigna Health and Life Insurance Company, Connecticut General Life Insurance Company, Evernorth Health companies or their affiliates and Express Scripts companies or their affiliates.
Dentistry Gone Digital
NOVEMBER 13, 2024
Ensure the patient understands their insurance benefits as they apply to their treatment plan. Provide scripts for common patient interactions (e.g., How to apply it: Offer a detailed explanation of the cost breakdown for treatments. Discuss available payment plans or financing options. treatment explanations, and cost discussions).
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Dentistry Today
AUGUST 3, 2023
Insurance patients may go to a practice because their plan is accepted, but they still want to be treated well. Have an excellent script to say goodbye to each patient, such as, “Mrs. The less affluent patient who seeks out a lower fee office still wants to be treated well. Jones, it was a pleasure to see you today.
Carestack
JULY 23, 2021
The front desk handles activities that range from answering phone calls, resolving queries, handling new patients, verifying insurance, and managing registrations to scheduling appointments, follow-ups for confirmations, and rolling out appointment reminders. This is when your call scripts, mock drills, and training pay off. .
Delivering Wow
OCTOBER 29, 2020
There’s no pressure here, no weird sales tactics, no crazy script that you need to follow. For example, with sealants might say, “Insurance doesn’t always cover sealants but most of our patients go ahead with them anyway because the peace of mind is so great. Instead of waiting for the patient to ask, “Will my insurance cover this?”
Coaches Corner
MARCH 29, 2025
Give People What They Want : In dental practices, saying “we don’t do cleanings on the first visit” or “we don’t accept that insurance” may be clinically valid or policy-drivenbut it turns potential patients away. Instead of hard nos, offer honest alternatives or better framing.
My Social Practice
APRIL 3, 2025
Unlike basic chat widgets that follow a fixed script, Annie uses natural language understanding and conversational AI to engage patients in real , human-like conversationsday or night. to How much is a night guard with my insurance ? But now, theres a better way. That means smarter answers, faster service, and a more personal feel.
Expert insights. Personalized for you.
246 
Let's personalize your content