Dentistry Today
AUGUST 22, 2023
Following a degree in criminal justice from the University of Chester, Cathy worked for eight years as a practice manager at a large, predominantly NHS practice in Merseyside, before selling dental businesses at a brokerage firm for four and a half years.
Dentistry Today
AUGUST 3, 2023
Have an excellent script to say goodbye to each patient, such as, “Mrs. ” Imagine if every patient in your practice received these five simple customer service treatments, in addition to the excellent clinical care you provide, every time they came in. Jones, it was a pleasure to see you today. ABOUT THE AUTHOR Roger P.
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Carestack
JULY 16, 2021
E-forms are a key feature of modern practice management software (PMS). With this new norm, practices have completely replaced the clipboard and embraced digitization. Market it through your campaigns, newsletters, and phone scripts. . Electronic Forms. Appointment Reminders. Offer Patient Rewards.
Carestack
JULY 23, 2021
This is when your call scripts, mock drills, and training pay off. . Listening connects a bridge of empathy with your patient that lets you go above and beyond conversation scripts to build lasting relationships. . Your passion for dentistry will get you started but you need skill for the endurance required for practice success.
YapiApp
NOVEMBER 15, 2023
Additional industry resources like the ADA’s recommended intake script and guidelines for prospective patient calls provide useful frameworks to adapt. Provide staff with scripts, guidelines, and call flow templates with question prompts as intake training resources ( see ADA scripts here ).
Planet DDS
MAY 5, 2022
Using a centralized practice management and imaging solution will also enable your DSO to better track and reach production goals. Even writing up a loose script for front desk staff to follow with key advantages of your DSO lined up can turn leads into loyal patients. Accurately Estimating Provider Turnover.
Delivering Wow
OCTOBER 29, 2020
There’s no pressure here, no weird sales tactics, no crazy script that you need to follow. Here are three steps to turning “nos” into “yesses” to get you moving in that direction. Start treatment plan presentations with a question. For example, you might say something like, “There’s something we can do to help prevent cavities.
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