Coaches Corner

MAY 23, 2022

Does scripting work? Does scripting work? How do dental practices deal with inflation? Should I pay someone to cover my phones when the office is closed? Is Dr. Rich a hypocrite? On this episode of The Dental Practice Fixers dental podcast for dentists we cover these listener questions and more! Is Dr. Rich a hypocrite?

Scripting 52

Scripting 52

Dental Peers

MARCH 1, 2021

So, those teams discussed their successes and their failures and devised scripts and approaches to assure patients they would be safe…as we knew dental offices to be! Others were nervous about visiting the dentist while the pandemic still seemed to be going strong.

Scripting 246

Scripting 246

The Big Brush

NOVEMBER 11, 2020

In the information below, we’ll help teach you how to write a new patient call script, an important tool for growing your practice, and help you to understand why it's necessary to have a script in the first place.

Scripting 52

Scripting 52

David Schwab & Associates, Inc.

DECEMBER 9, 2019

You ask for permission by using a script: “Would it be o.k. When a team member calls, the script to use is as follows: “I am calling like we promised.” Two ways to ensure proper follow up are to a) ask for permission, and b) establish a texting relationship with the patient. if we followed up with you?”

Scripting 130

Scripting Standard operating procedures Marketing 130

Carestack

JULY 16, 2021

Market it through your campaigns, newsletters, and phone scripts. . Another way to make it easy for them to pay is by providing an online payment portal. Make sure that you inform your patient about your prepaid payment options. Appointment Reminders. Reminders are an effective way to reduce patient no-shows.

Teledentistry 246

Teledentistry Teledentistry Scripting Practice management 246

Dentistry Today

SEPTEMBER 20, 2024

A little script for your front desk can go a long way. In fact, 97% of potential patients read them before deciding whether or not to walk through your door. So, if you’re not already prioritizing Google reviews, now’s the time to start. Something as simple as, “You’ll get a text later asking for a review. can make all the difference.

Marketing 264

Marketing Social media Membership plans Digital marketing 264

Dentistry Today

AUGUST 30, 2023

The social media toolkit includes scripts as well as a printable flyer, brochure, and a customizable patient letter. DICAM is the perfect time to recognize everything done to ensure every dental visit is safe.” Support materials and resources for DICAM are available on the OSAP website at osap.org/DICAM.

Personal Protection Equipment (PPE ) 147

Personal Protection Equipment (PPE ) Social media Scripting Dental infection control 147

Dentistry Today

MAY 29, 2024

Participants will also receive the proven “Clear Aligners Success Guide: Team Scripts to Boost Case Acceptance,” highlighting practical scenarios encountered in practices and providing detailed guidance on how different team members should respond.

Clear aligners 147

Clear aligners Scripting Best practices Dental technology 147

Dentistry Gone Digital

DECEMBER 16, 2024

Click Here to receive a complimentary New Patient VIP PHONE SCRIPT! By focusing on key metrics like new patient acquisition, retention rates, and production efficiency, you can identify areas for improvement and drive your practice toward success. Let me help you get started with a free resource!

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Scripting Practice management Marketing 130

Delivering Wow

OCTOBER 26, 2020

And, if it helps, script out your video or use bullet points to help you get more comfortable. Speaking from your heart will be much easier for you than trying to force yourself into some hype-filled video. Talk to your future patients, just like your webcam is a patient in the chair.

Growing your dental practice 189

Growing your dental practice Scripting Marketing Dental marketing 189

Dental Peers

AUGUST 10, 2020

If that is the reason patients are telling you they do not want to come in, then you need to develop the scripts and the skills to address that issue. Your script will need to emphasize i. Now, let’s not ignore the reality of being in the midst of a pandemic. the importance of continuing to look after their oral health; and ii.

Scripting 100

Scripting 100

Delivering Wow

OCTOBER 29, 2020

There’s no pressure here, no weird sales tactics, no crazy script that you need to follow. Here are three steps to turning “nos” into “yesses” to get you moving in that direction. Start treatment plan presentations with a question. For example, you might say something like, “There’s something we can do to help prevent cavities.

Scripting 157

Scripting Insurance Marketing Dental practice management 157

Dentistry Gone Digital

NOVEMBER 13, 2024

Provide scripts for common patient interactions (e.g., This ensures a consistent experience for the patient at every point of contact. How to apply it: Hold regular training sessions on patient communication strategies. treatment explanations, and cost discussions).

Scripting 130

Scripting Dental assistants Periodontics Insurance 130

Dimensions of Dental Hygiene

SEPTEMBER 2, 2021

Resources include a printable poster and brochure and a customizable patient letter, as well as frequently asked questions and answers, scripts, and whitepapers. Support materials and resources for DICAM are available at osap.org/DICAM.

Dental infection control 75

Dental infection control Scripting 75

My Social Practice

MAY 20, 2021

It has become shorter and less scripted than it has been in the past. Testimonial videos can sometimes feel scripted and boring. Now we have a pretty good sense that TikTok, Instagram Reels, and all kinds of short-form videos will become increasingly important to doctors and dentists seeking to grow their practices. 3 Did You Know?

Marketing 86

Marketing Social media Scripting Dental procedures 86

My Social Practice

OCTOBER 21, 2020

Gone are the days of polished and scripted videos and long detailed posts about your dental practice. When your patients tune in to a live stream, they don’t expect anything to be scripted or edited, they just want to see your authenticity and possibly say hello to you in the comments!

Social media 114

Social media Marketing Scripting Dental marketing 114

My Social Practice

SEPTEMBER 24, 2020

Dental practice video marketing does not need to be professionally done or even scripted. Any kind of dental marketing video you do does not need to be professionally done or be ultra-scripted. It’s important to recognize that your patients, fans, and team members are your practice’s greatest marketing assets. Take A Practice Tour.

Social media 98

Social media Marketing Scripting Growing your dental practice 98

My Social Practice

NOVEMBER 9, 2021

Gone are the days of polished and scripted videos and long detailed posts about your dental practice. When your patients tune in to a live stream, they don’t expect anything to be scripted or edited, they just want to see your authenticity and possibly say hello to you in the comments!

Social media 97

Social media Dental marketing Marketing Scripting 97

Planet DDS

MAY 5, 2022

Even writing up a loose script for front desk staff to follow with key advantages of your DSO lined up can turn leads into loyal patients. Each receptionist’s goal should be to get patients scheduled for appointments. Hiring a phone training specialist to train front desk staff can produce significant results.

Scripting 97

Scripting Insurance Cosmetic dentistry Practice management 97

Dimensions of Dental Hygiene

APRIL 9, 2021

Following a call script, eight stimulated patients (four who were deaf and four who could hear) called 334 primary care and 111 dental care clinics in Idaho requesting a new patient visit. However, as noted, researchers found dental clinics were more likely to deny requests for an interpreter than primary care facilities.

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Scripting Dental hygienists Dental implants 98

Denticle

DECEMBER 8, 2020

This is believed because the scripts used by different "brands" or RansomWare have the call center using the same script when calling. It seems to be a concept that several criminal groups have come up with and they are all using the same outsourced call center.

Scripting 52

Scripting 52

ASDA Blog

MARCH 1, 2021

Prepare a quick script/email template for when you call and email programs if you are nervous (just make sure to triple check what you wrote before sending; I accidentally spelled a program director’s name wrong in the rush to send emails).

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Social media Scripting 92

YapiApp

JUNE 14, 2022

Here's a sample script: "Great news. Online booking systems such as YAPI Smart Scheduling are great options for patients who want to make an appointment. It can also be helpful for older adults who need the extra time to coordinate their different doctors' appointments. Our office now offers online booking.

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Scripting Dental hygienists Dental practice management Dental software 98

YapiApp

NOVEMBER 15, 2023

Additional industry resources like the ADA’s recommended intake script and guidelines for prospective patient calls provide useful frameworks to adapt. Provide staff with scripts, guidelines, and call flow templates with question prompts as intake training resources ( see ADA scripts here ).

Scripting 52

Scripting Insurance Best practices Practice management 52

YapiApp

DECEMBER 14, 2023

Here are 3 scripts your staff can use to ask patients for reviews: For positive experiences: “It seems like you had a pleasant experience today. Sample Scripts for Text and Email Making a Review Request: Text Message: Hi [Patient Name], we hope you’re doing well after your recent appointment at [Clinic Name].

Social media 52

Social media Scripting Marketing 52

Firegang

NOVEMBER 9, 2023

We've identified the top platforms for reviews, strategies to increase your reviews, and even provided scripts to help your team ask for reviews (including how to respond to a negative review). Unlock valuable tips and strategies in our guide, "Online Reputation Management for Dentists." Download the guide now!

Marketing 105

Marketing Scripting Dental marketing Social media 105

Planet DDS

SEPTEMBER 29, 2021

From a practical standpoint, you could implement a practice management solution for your private practice to help team members be more effective or help them create a script to improve their production numbers. In your practice, do you offer your team members opportunities for professional development? Conclusion.

Scripting 98

Scripting Practice management Marketing 98

Planet DDS

APRIL 19, 2021

We have on demand training videos, tip sheets, and scripts that you can access at any time. Training new team members can be a big challenge, especially if you have high turnover. To help with this, Kleer provides training resources that will get your team quickly up to speed. They are never more than a chat, email, or phone call away.

Membership plans 52

Membership plans Scripting Social media Digital marketing 52

RevUp Dental

MARCH 27, 2024

Training receptionists to view these calls as opportunities to build relationships and providing them with the right tools and scripts can significantly increase the likelihood of converting inquiries into booked procedures. Capturing the caller’s contact information for ongoing communication is crucial yet frequently overlooked.

Scripting 52

Scripting Social media Teeth whitening Cosmetic procedures 52

YapiApp

JUNE 14, 2022

Here's a sample script: "Great news. Quick Solution Online booking systems such as YAPI Smart Scheduling are great options for patients who want to make an appointment. It can also be helpful for older adults who need the extra time to coordinate their different doctors' appointments. Our office now offers online booking.

Scripting 52

Scripting Dental hygienists Dental practice management Practice management 52

Coaches Corner

OCTOBER 9, 2020

This doesn’t mean a robotic script should be mindlessly vomited, but the same answer needs to be given. Dentist Mistake #3: Not being “calibrated.” ” When a patient asks a question to a doctor or team member, they MUST get the same response from everyone! How do you become calibrated? Practice, practice, practice!

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Scripting Robotics Insurance Marketing 52

My Social Practice

MAY 10, 2023

You can even make a flexible script for each team member to practice, like this Orthodontic practice group with more than 50,000 Google reviews began doing at the end of patient visits. If you’re not sure how to get started, download our complimentary Google review campaign materials.

Social media 52

Social media Scripting Marketing Digital marketing 52

Firegang

MAY 2, 2023

Reception was given a script and trained to absolutely ensure that the service provided was one that matched the online marketing message. Appointment blocks were reserved for new patients so that they could get in the door immediately without having to wait weeks to potentially see a dentist.

Cosmetic dentistry 52

Cosmetic dentistry Social media Marketing Dental marketing 52

Firegang

DECEMBER 18, 2020

Are Your Phone Calls Turning Into New Patients? From dental websites , to facebook ads for dentists , to search-engine optimization, every piece of your dental marketing delies on your dental front office training.

Insurance 105

Insurance Dental insurance Marketing Dental marketing 105

My Social Practice

NOVEMBER 7, 2023

Flip the script and outsource your marketing so you not only speed up your marketing campaigns, but you can streamline efficiencies in your practice. An outsourced dental marketing company always has a pulse on the latest social media trends and can help you know when and how you need to jump on a trend and when to stay away.

Social media 52

Social media Marketing Dental marketing Scripting 52

Planet DDS

MAY 12, 2022

Hiring managers throughout the entire healthcare field have struggled to fill open positions for several years. The dental industry is no exception. The field has a long history of staffing shortages, which have been amplified by the global COVID-19 pandemic.

Social media 95

Social media Dental assistants Dental hygienists Practice management 95

My Social Practice

MAY 3, 2023

Webinar Transcript (00:00) okay hey there let’s go ahead and get started hey Penny hey Blake how you doing I’m doing well I’m excited about the webinar yeah me too um we want to welcome everybody we’re attending our um to our webinar tonight uh we see people are starting to join and so I’m sure over the next little bit (..)

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Social media Marketing Digital marketing Artificial Intelligence (AI) 97